E-commerce Systems, Data & Operations
South Point Information Management helps e-commerce businesses manage the systems, data and processes that sit behind their online sales channels.
With over 5 years of experience and 300+ completed projects, we have extensive experience across marketplace integrations, Linnworks, warehouse operations, order management, inventory, listings and custom e-commerce solutions.
From getting a business onboarded onto a new marketplace to optimising an established operation, we help businesses make their e-commerce systems work more efficiently.
E-commerce Integrations
We help businesses connect their marketplaces, e-commerce platforms, courier systems and other operational software.
Our experience includes:
- Amazon
- eBay
- Linnworks
- Shopify
- Other marketplaces and e-commerce platforms
- Courier and shipping systems
- Custom system connections
When a standard integration doesn’t provide the functionality required, our development team can build customised connections and solutions around your existing systems.
Marketplace Onboarding
Launching on a new marketplace involves much more than creating an account.
We help businesses prepare their product data, configure integrations, establish workflows and get their operations ready to sell through new channels.
Our experience across multiple marketplaces allows us to identify the practical requirements involved and help make the onboarding process as straightforward as possible.
Listings Management & Optimisation
Managing listings across multiple marketplaces can be complex, particularly when product catalogues contain hundreds or thousands of SKUs.
We can assist with:
- Product catalogue management
- Listing creation and maintenance
- Product titles and descriptions
- Categories and attributes
- Marketplace-specific requirements
- Listing data optimisation
- Bulk listing updates
- Cross-marketplace data consistency
Our goal is to help businesses maintain accurate, structured and consistent product information across their sales channels.
Inventory Management
Effective inventory management is critical when selling across multiple channels.
We have extensive experience working with inventory processes and systems, helping businesses manage stock information across marketplaces, warehouses and e-commerce platforms.
We can assist with inventory workflows, stock synchronisation, inventory data and processes designed to reduce manual intervention and improve visibility across sales channels.
Order Management
From the moment an order is placed to the point of fulfilment, there are multiple systems and processes involved.
Our experience includes order management workflows, marketplace orders, fulfilment processes and the connections between e-commerce platforms, warehouse systems and courier services.
We can help identify opportunities to streamline order processing and create workflows that better match your business requirements.
Warehouse Management
We understand that successful e-commerce doesn’t stop at the online storefront.
Our experience extends into warehouse management and the systems and workflows that connect your online sales channels to your physical operations.
We can assist with warehouse-related processes, fulfilment workflows, inventory movement and the integration between warehouse operations, order management and marketplace systems.
Linnworks Specialists
Get More From Your Linnworks Setup
Our extensive experience with Linnworks is one of our key areas of expertise.
We don’t simply help businesses implement Linnworks. We help them optimise how they use it.
Our team has extensive experience across Linnworks workflows, onboarding, training, Rules Engine optimisation, custom templates, workarounds and integrations.
Linnworks Workflows
We can design, configure and optimise workflows to better reflect your business processes.
This can include order processing, fulfilment, inventory management, warehouse processes and other operational workflows.
Onboarding & Training
We provide Linnworks onboarding and training to help businesses and their teams understand their systems and use Linnworks effectively.
Whether you’re implementing Linnworks for the first time or bringing new staff into an existing operation, we can help with the process.
Rules Engine Optimisation
We specialise in reviewing and optimising Linnworks Rules Engine setups.
The objective is to make better use of automation, reduce repetitive manual tasks and create workflows that support the way your business actually operates.
Custom Templates
Standard templates don’t always accommodate every business requirement.
We can create and customise Linnworks templates to support specific operational, reporting and data requirements.
Workarounds, Custom Workflows & Bespoke Solutions
Sometimes the functionality you need isn’t available in exactly the form you require.
Our experience allows us to identify practical workarounds and alternative approaches within Linnworks.
Where a workaround isn’t sufficient, our development team can create a customised solution to bridge the gap.
Custom Development & Integrations
When Standard Solutions Aren’t Enough
Our team of developers allows us to go beyond standard marketplace and platform functionality.
We can develop customised connections between:
- Marketplaces
- Linnworks
- Courier and shipping platforms
- E-commerce websites
- Warehouse systems
- Other business applications
We can also build custom macros, automated workflows, data-processing tools and bespoke solutions designed around your specific requirements.
This combination of e-commerce knowledge and development capability allows us to solve problems that can’t always be addressed through standard integrations.
Our Experience
With 5+ years of industry experience and more than 300 completed projects, our team understands the challenges involved in running multi-channel e-commerce operations.
Our expertise covers:
- Marketplace integrations
- Linnworks
- Marketplace onboarding
- Warehouse management
- Order management
- Inventory management
- Listings management
- Data management
- Listing optimisation
- Workflow optimisation
- Rules Engine optimisation
- Custom templates
- Custom development
- Courier integrations
- Custom macros and automation
Whether you need to optimise an existing operation, onboard a new marketplace, improve your Linnworks setup or develop a solution for a specific technical challenge, South Point Information Management can help.